
Moreover, I was frustrated because it was tough to give our client what they wanted. It was extremely disappointing that the £20 and a lot of time was wasted because this did not work. Sorry for the long and convoluted message and I hope thosein Virtual DJ reading this will understand my main point: I needed a quick fix to be able to provide an ad hoc karaoke service and what is described by virtual dj made it clear that this was the most appropriate service for us. But we do get requests from time to time even it is for a short fill in and it would make sense for us to "rent" the capability of doing this as we have absolutely no idea what would be requested and is of course far more eclectic that running a DJ set. I am not a regular Karaoke provider and we do not promote Karaoke as a main service. the experience this weekend changes my opinion. I disregarded most of these at the time thinking that it was really the DJs fault because they should have bought most of the music they use and have alternate options on fill in options. I remember the hiatus when this service was also not working and there were lots of complaints because some DJs seemed to be relying on the service. We have subscribed to the audio streaming service for a long time and probably only use it for a couple of tracks a month but it is important that we can when it is needed. Of course, in general these streaming services are a fill in for the odd thing that you do not have. So contractually the questions, improvements, alternate or additional prodovers and so on should be the responsibility of Virtual DJ or they should not describe the service as they do. Second, and more importantly, our contract for this service is with Virtual DJ - they are our supplier and we pay via their payment service to them. First, it is not possible to get hold of the content provider and their website gives no clue as to what they provide to thrid parties like Virtual DJ. It is sad that the only retorts we can see is a directive to contact the content provider.

So it seems that the description on the Virtual DJ website for this content unlimited extra licence is really not what is described. We ended up delaying the Karaoke session and called in one of our colleagues with his disk collection and printed catalogue to save the day (partially). Even classics (at least for Karaoke) like: Tom Jones Delilah, Elton John Nikita, Tom Jones Green Green Grass, Eric Clapton Wonderful tonight.

We were SO disappointed that very few what we would regard as standard Karaoke tracks were available through the the VirtualDJ Karaoke service. We do not do a much Karaoke DJing and had a mixed Karaoke/DJ gig this weekend so decided to add the Karaoke (Digiitrax) subscription to fill in on the tracks we didn't have - and we do not have much Karaoke.
